Scheduling Administrator

Medford, OR
Full-time


SUMMARY DESCRIPTION:

The primary focus of the Scheduling Administrator is to accurately and efficiently coordinate scheduling of the Radiologists and PA’s to best maximize resources, prevent coverage gaps and maintain adherence to individual contracts. When not performing these primary duties, the Schedule Administrator will assist the physicians with support duties and prepare reports for Medford Radiology Group (MRG).


ESSENTIAL FUNCTIONS:

General

  • Reports to work as scheduled and on time with predictable regular attendance. Time away from work is approved and taken in accordance with established policies.
  • Takes reasonable steps to maintain confidentiality of all information related to patients, medical staff, employees, and as appropriate, other information, ensuring compliance with HIPAA mandates and company policy.
  • Demonstrates positive interpersonal communications in dealing with all others. Recognizes and respects differences in the work place. Demonstrates openness, sensitivity and commitment to the coworkers, patients, family members, and visitors to MRG.
  • Consistently demonstrates and incorporates principles of safety into daily activities. Maintains current knowledge of disaster policies and participates appropriately in disaster drills. Expresses and applies principles of body mechanics to prevent injury and accidents.
  • Displays consistent commitment to customer service and team work.
  • Demonstrates personal commitment to staying current in field of knowledge, expanding knowledge and skill and contributing to organizational success.
  • Displays ability to work in an ever-changing environment and participate constructively in change processes.
  • Attends staff meetings, completes education program as requested or approved by MRG.

Job Specific

  • Create and maintain radiologist’s schedule with consideration of vacations, meetings, evening shifts and Chair/Director.
  • Create and maintain a daily, monthly and quarterly productivity, credit distribution and Turnaround Time reports and presents results to the Executive Team.
  • Perform annual planning activity which includes shift distribution and vacation allocation.
  • Facilitate and update our scheduling systems daily to reflect any schedule changes and communicate changes to facilities.
  • Accurately forecast physician scheduling needs, opportunities and coverage.
  • Daily monitoring of our scheduling system to ensure it is functioning properly, including troubleshooting with the software supplier.
  • Collaborate with leadership on any short or long-term schedule adjustments and determine potential impact to operations and capacity.
  • Ensure individual contract obligations are being met with regards to total hours worked, random days off and holiday fulfillment.
  • Train new radiologists and staff on how to properly utilize our scheduling system.
  • Attend Scheduling Committee meetings which may occur in the evenings.
  • Supports data analytics, email coordination, communication, and other duties in support of the physicians.
  • Assists the Physician Support Team as backup to answer phones during short periods.
  • Performs other related duties as required.

QUALIFICATIONS:

Education

  • High School diploma or equivalent
  • AA in General Studies preferred

Experience

  • 2-3 years of experience working directly with providers
  • Direct experience creating physician schedules is preferred

Knowledge, Skills and Abilities

  • Able to communicate effectively and calmly in high-stress situations.
  • Positive attitude with high aptitude for creative problem solving.
  • Technical aptitude with strong knowledge of computer functions, software and hardware.
  • Able to work confidently, professionally and effectively with physicians.
  • Able to multi-task with a great deal of attention to detail.
  • Excellent communication, interpersonal and telephone skills.
  • Able to adapt to a changing environment while maintaining workflow and process continuity.
  • Work with minimal supervision, problem solve and make decisions.

WORKING CONDITION REQUIREMENTS:

  • Frequently required to stand, walk and sit
  • Continually required to utilize hand and finger dexterity
  • Occasionally required to climb, balance, bend, stoop, kneel or crawl
  • Continually required to talk or hear
  • Continually utilize visual acuity to operate equipment, read technical information, keyboard
  • Occasionally required to lift/push/carry items up to 25 pounds/ up to 50 pounds
  • Occasionally exposure to wet and/or humid conditions
  • On occasion, may work around airborne particles, bloodborne pathogens or toxic chemicals
  • Occasionally exposure to outside weather conditions, heat and cold

Thank you for your interest. Please submit your resume via email at recruiting@medfordradiology.com.